Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1225 Someone from NSW thinks vodafone is 100% at 20 Dec 2010 02:19:55 PM
After more than 4 weeks of being constantly told by clients that I had not replied to their emails I finally checked in with Vodafone (I thought the issue was my Iphone settings or my internet server I use). Finally I worked out it was a Vodafone issue. I have irate clients and furious emails after seeming non replies to customer enquiries. My sent items box on the phone is full of emails that never got delivered, WHY?
I rang Vodafone and they said their SMTP is being rejected by other providers so the servers are dumping my emails. YOU COULD HAVE TOLD ME THAT VODAFONE YOU MORONS!!! I've lost business and customer relationships through this. I could have used my home computer or wireless on my Iphone to avoid this if Vodafone had just simply communicated.............What a debacle, it's cost me several thousand in lost work.
I rang Vodafone and they said their SMTP is being rejected by other providers so the servers are dumping my emails. YOU COULD HAVE TOLD ME THAT VODAFONE YOU MORONS!!! I've lost business and customer relationships through this. I could have used my home computer or wireless on my Iphone to avoid this if Vodafone had just simply communicated.............What a debacle, it's cost me several thousand in lost work.
http://jamesone111.wordpress.com/2010/12/16/how-to-get-isp-mail-over-smtp-on-vodafone/