Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12274 Someone from VIC thinks vodafone is at 12 Jan 2011 02:05:03 PM
i have not been able to get reception for HTC legend at all at home for thwe whole time i've had the phone. It drops out in the street, has no ability to refresh without crashing. On the Hume Highway it is not available for long stretches between sydney and Melbourne.
The bills come to me late and I get charged for this. I am still on the complaint line (phone) which has already taken 40minutes for a service provider.
The bills come to me late and I get charged for this. I am still on the complaint line (phone) which has already taken 40minutes for a service provider.
Be assertive not aggressive (always works for me) if all fails check out the How To Complain tab at the top of the page, suggest TIO.
Let us know how you get on!!!