Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12316 Someone from QLD thinks vodafone is very at 12 Jan 2011 04:36:16 PM
the only time I get reception in my own home is by hanging upside down in the shower....not good enough - when signing on for my contract was I by no means told about coverage areas either...when I went into my local store - their idea was just to take the sim out - I need to do this constantly just to get reception anywhere.....I seriously don;t think this is good enough - if there was an emergency I shouldnt have to rely on the emergency number if I have a fone that works but a provider that is not upholding their end of the deal. Not acceptable - just the tip of the iceberg....then just 5 mins ago the whole network drops out and when I rang the store - they knew nothing until the calls started flooding in...POOR....