26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12317 Someone from QLD thinks vodafone is totally inept at 12 Jan 2011 04:36:50 PM
as everyone knows brisbane is flooding and we are all relying on our mobiles, that can be done as long as you are not with vodafone and we have 0 coverage not only here but my daughter on the gold coast also has 0 coverage. My mother who is with telstra has full coverage so I dont want to here the excuse that it is because of the flood.
12 Jan 2011 04:40:09 PM: well...sorry but the flood is the cause.
12 Jan 2011 04:45:35 PM: im a hour from Brisbane and have no service either.
The floods are no excuse, they have been having major problems for months, its about time they admitted it and let people out of there contracts who arent happy.
And people like the replyer who are happy can just stay with them. i on the other hand would LOVE to move to telstra!!
12 Jan 2011 07:30:39 PM: Im just over the border in NSW - network failed 530pm NSW time - Vodafone told me they had no other problems or complaints and it was my 3 phones and wifi's fault.......
12 Jan 2011 08:34:38 PM: When a base station floods, it means the flood affects the network....seriously people
12 Jan 2011 08:43:11 PM: That is why I encourage everyone to port to Telstra or Optus as their network works during floods due to redundancies they have in place.
14 Jan 2011 04:51:28 PM: Telstra and Optus were also affected look at their pages or pop into whirlpool forums. Look at the bigger picture.
14 Jan 2011 05:04:25 PM: Telstra and Optus were only affected in a select few suburbs. Vodafone went down pretty much all over the state.
16 Jan 2011 07:16:17 PM: http://goo.gl/Jo99D

Nah Telstra had 200 sites that they couldn't get in to fix.
16 Jan 2011 07:27:21 PM: "A Vodafone staffer, who did not wish to be named, said Vodafone sites were "going down hour by hour". lol
17 Jan 2011 07:45:38 PM: And a retard, who has anonymity like everyone else on this page, wrote a post...
24 Jan 2011 08:21:49 PM: Over and over....spam



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