Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12330 Someone from VIC thinks vodafone is Disgusting at 12 Jan 2011 05:09:41 PM
Have been trying to get through and actually speak to someone other than "Lara" for near on 2 hours now.
First call i was on hold for 45 mins before the call just dropped out, tried to call several times over the next 20 mins each time after getting past LARA it would ring and give me the message that they were having technical difficulties and to call back,
Still on hold 55 mins and counting and still havent spoken to anyone at vodafone.
So lucky i only have mobile internet with vodafone, and even happier that i only have a few months left on my contract. Dont know how a company that treats its customers so attrociously can still be in business!
Disgusting Vodafone, absolutely disgusting
First call i was on hold for 45 mins before the call just dropped out, tried to call several times over the next 20 mins each time after getting past LARA it would ring and give me the message that they were having technical difficulties and to call back,
Still on hold 55 mins and counting and still havent spoken to anyone at vodafone.
So lucky i only have mobile internet with vodafone, and even happier that i only have a few months left on my contract. Dont know how a company that treats its customers so attrociously can still be in business!
Disgusting Vodafone, absolutely disgusting
13 Jan 2011 12:18:42 PM: My advice is you should cancel the contract as soon as you can