Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12358 Someone from NSW thinks vodafone is 100% at 12 Jan 2011 07:49:51 PM
Looking forward to my plan finishing, so I can go with another provider! Thinking Optus or Telstra.
I've complained in person many times about the lack of reception my phone gets, or the full bars of reception my phone displays however msgs not sending. It's become a painful task of turning my phone on and off to send one msg. I also find connecting to the net on my phone painfully slow on many occasions. Some days, the phone works. Other days, I'm outta luck. The service is too unreliable. I'm completely frustrated with the lack of network coverage!
When I compare my reception to my partner, who is on Optus I always find I'm the one with either no or the lowest amount of reception available. Poor work on Vodafone behalf!
The staff members in the shop are extremely unhelpful and rude when I bring up these issues. One staff member has even said to me his phone isn't with Vodafone, so he doesn't know of the technical problems I have. Proves to me, Vodaphone is one massive FAIL!
I've complained in person many times about the lack of reception my phone gets, or the full bars of reception my phone displays however msgs not sending. It's become a painful task of turning my phone on and off to send one msg. I also find connecting to the net on my phone painfully slow on many occasions. Some days, the phone works. Other days, I'm outta luck. The service is too unreliable. I'm completely frustrated with the lack of network coverage!
When I compare my reception to my partner, who is on Optus I always find I'm the one with either no or the lowest amount of reception available. Poor work on Vodafone behalf!
The staff members in the shop are extremely unhelpful and rude when I bring up these issues. One staff member has even said to me his phone isn't with Vodafone, so he doesn't know of the technical problems I have. Proves to me, Vodaphone is one massive FAIL!