Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12381 Someone from VIC thinks vodafone is Poor at 12 Jan 2011 09:14:04 PM
Poor coverage anywhere but in major towns/cities. Recent trip along Great Ocean Road absolutely no coverage between Apollo Bay and Warnambool. Even in Warnambool you needed to be right in the centre of town, no coverage on outskirts of Warnambool(10 mins from the centre if that). Calls dropped out at Logan's Beach watching the whales(not exactly out of town!). Poor coverage inner city Melbourne - calls drop out or don't connect at all if on the lower level of larger buildings eg basement floor of Myer, Target, Big W etc. Driving to Queensland a few years ago through NSW via the Newell HWY absolutely no coverage unless in a town - bad luck if the car breaks down or there is an emergency. It was quite ironic driving past the saellite dish in Parkes, they can communicate to space out there but you couldn't get any Vodafone coverage! We've only remained with Vodafone as their prepaid is cheap compared to other providers and our mobiles are not used for making social calls. I suppose you get what you pay for!!!