Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12392 Someone from WA thinks vodafone is Total Fail for four services at 12 Jan 2011 10:51:10 PM
Purchased 4 phones Nov/Dec ...have not had reception, contacted Vodafone, suggested it maybe Handset issues, changed handsets for new ones, no difference. Can't get reception even though there map shows good coverage, which obviously means nothing at all. Constant.goes off and switches to emergency calls only....and I get constant .....message unable to send. Cannot make voice calls inside my house, or even outside really, connection drops out constantly, my husband sends me a message to pick him up from work as we car share....hours later like six or seven hours later I get the messsged. Drop outs occur all the time. This is total breach of Vodafail contract and I want out of my contract which is less than did weeks old . Absolute rubbish service.