26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12398 Someone from QLD thinks vodafone is Shit kickers at 12 Jan 2011 11:53:57 PM
stupid Indians from the shit Vodafone call centers are now getting paid to sit on vodafail reading comments and commenting and defending this shit company. I think this has become more of a priority for them instead of answering customers with service difficulties that have been on hold for more then 2 hours during a time of emergency and hardship. Showing no compassion at all for the victims of this disaster. YOUR JUST STUPID IDIOTS THAT READ OFF SCRIPTS & THINK YOU CAN SPEAK ENGLISH!!!!!
12 Jan 2011 11:59:36 PM: I can't believe a company like this can still be running in a country like Australia
13 Jan 2011 08:33:59 AM: They wont be much longer
21 Jan 2011 06:13:25 AM: I can't wait to get a copy of my contract and insurance just to see if what they promised is actually written somewhere clearly. My bills have been a nightmare to follow there are so many $ deductions and some gst % add ons I have no idea about..