26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1242 Someone from ACT thinks vodafone is Horrid at 20 Dec 2010 05:37:24 PM
The Vodafone executive board should be forced to resign.
21 Dec 2010 09:49:47 PM: And walk away with the standard Golden Handshake/Parachute? There may be ways of getting them jailed. Or dumped in the middle of Belanglo forest with only a VeryF*cked phone and sim.
22 Dec 2010 10:24:47 AM: I agree, the Vodafone board should be brought to account for this fiasco.

i dont want wooly apologies about we could have been more upfront.
i want transparency now. What is the problem? When are they fixing it? When will it be fixed.

While the apparently incompetent management fumble about, I feel sorry for the poor staff in the stores.
27 Dec 2010 10:18:06 PM: Because its totally their fault that the network is having issues..

Peddle your misguided hate elsewhere.
4 Jan 2011 09:15:20 PM: Your misguided, wheres the hate?