Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12426 Someone from NSW thinks vodafone is pretty bad at 13 Jan 2011 09:52:11 AM
No reception whats so ever, i use to work with for this organization, and even in the shop i had no reception wich was pretty embarrassing infront of customers, i dont have reception around my home, or even infront of my computer, shopping centers forget about it,i have been in a situation when i desparatley needed to contact a person for an emergency and i had no reception no where any time..
13 Jan 2011 09:57:17 AM: ohhhh and my bf specifically requested a paper bill, but its been 5 times since they withdrew from his account leaving him with out money to pay off his loans, when he rang to complain they said they will give the money back in 5 days, a little to late for that, especially when he asked point of sale for paper bill and had to ask several times for it...