Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12513 Someone from SA thinks vodafone is All talk, no action... at 13 Jan 2011 04:43:01 PM
For weeks my data speed is fkn slow with shit signal, probably something wrong with the network tower(s) but Vodafone doesn't act at all. No point talking to a brick wall company with automatic apologetic responses. The company's management and employees probably are already aware of the pathetic network problems. I bet the majority of them are with another carrier, which is why they are problem free to a certain extent. The other scenario is that the Vodafone management are using the Vodafone network for data and calling, which explains the reason why they can't fix our issues; they can't contact each other properly due to their own calls being dropped by their own network. I don't even understand why they are still called 'Vodafone'. After all this trouble you'd think they should not have the right to call themselves Vodafone, since they can't even transmit VOice and DAta across FONEs properly. So fkn retarded.