26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
12525 Someone from VIC thinks vodafone is very very worse at 13 Jan 2011 06:55:27 PM
I dont have a very good reception in my house for a start and i have an iphone4, which means data is a crucial part as is making and receiving calls, but vodafone fails in all the department in calls and data parts. A frnd of mine who uses optus and i, had a competion to access a webpage in iphone4 at the same time, in a full strength coverage area and alas, i failed because i used vodafail. FYI: the page never opened for a lon time until i got frustrated and closed the browser. It annoys me very much and take the fun part out of using an iphone. I was with virgin on optus network before the contract expired and they didnt had iphone4 then, so i chose vodafone, not realising the pain of many. Now, i am in one. :(