Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12529 Someone from NSW thinks vodafone is everywhere at 13 Jan 2011 08:00:17 PM
Hi all Vodafone has failed me in all aspect including the infamous IPHONE 4, that even worse.
I lose connectivity on the data and voice channel, the unit state your selected mobile provider is no longer available. What the hell doesd that mean ? I have never seen this on my Nokia any and all models, I used to work for Vodafail and know most of the faillings, this is a whole new range of rubbish that happening.
the the customer care staff in Bombay in Malad, (where my grandparents lived) they keep giving me the we have to do the regualr check, Reboot the phone master reset adn get a new sim card, and reset fro mhe network, all a waste of time energy and money having to go to the store back up reload and jump hopes, it would be ok if we got paid for doing this. They just have they routine directions but they dont care since they get paid to sit there and do this. if they had to compensate us by giving us $10-20 per hour they would fix the problems quick fast. ANZ bank did offer $5 if you wait more then 5 mins in line to get served and then they stopped with few weeks as they were loosing big money
Tushar
I lose connectivity on the data and voice channel, the unit state your selected mobile provider is no longer available. What the hell doesd that mean ? I have never seen this on my Nokia any and all models, I used to work for Vodafail and know most of the faillings, this is a whole new range of rubbish that happening.
the the customer care staff in Bombay in Malad, (where my grandparents lived) they keep giving me the we have to do the regualr check, Reboot the phone master reset adn get a new sim card, and reset fro mhe network, all a waste of time energy and money having to go to the store back up reload and jump hopes, it would be ok if we got paid for doing this. They just have they routine directions but they dont care since they get paid to sit there and do this. if they had to compensate us by giving us $10-20 per hour they would fix the problems quick fast. ANZ bank did offer $5 if you wait more then 5 mins in line to get served and then they stopped with few weeks as they were loosing big money
Tushar