Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12530 Someone from QLD thinks vodafone is worst ever at 13 Jan 2011 08:04:46 PM
Hi guys, the email system to Vodafu-k on the Net seems to be working again, here's the link ---
http://vodafone.custhelp.com/app/ask/session/L3NpZC9sQkM3cFlqaw%3D%3D/sno/0
Can't guarantee it will go anywhere but give it a try!
I subscribed to Vodafu-k's wireless nonexistent broadband service (54KPBS), I could run faster than that. Spent hours on the phone waiting for Vodafu-k's "service" line to answer for days. Today again 1.45 hours in the queue listening to garbage messages & garbage music after being transferred by the nice gentleman in Mumbai & then threw my innocent phone across the room in frustration. Had a couple of drinks & then thought to myself why bother, just cancel the payments from my credit card & lodge a complaint with TIO as advised by people on here & go to a net cafe to research the forums for whichever company has the best record of wireless internet connection. Not going to look for the best deal, just one that works!
Enjoy the rest of your day.
http://vodafone.custhelp.com/app/ask/session/L3NpZC9sQkM3cFlqaw%3D%3D/sno/0
Can't guarantee it will go anywhere but give it a try!
I subscribed to Vodafu-k's wireless nonexistent broadband service (54KPBS), I could run faster than that. Spent hours on the phone waiting for Vodafu-k's "service" line to answer for days. Today again 1.45 hours in the queue listening to garbage messages & garbage music after being transferred by the nice gentleman in Mumbai & then threw my innocent phone across the room in frustration. Had a couple of drinks & then thought to myself why bother, just cancel the payments from my credit card & lodge a complaint with TIO as advised by people on here & go to a net cafe to research the forums for whichever company has the best record of wireless internet connection. Not going to look for the best deal, just one that works!
Enjoy the rest of your day.
13 Jan 2011 08:14:53 PM: Vodafone fails again: http://www.news.com.au/business/customer-complaints-falling-on-deaf-ears-at-vodafone/story-e6frfm1i-1225986881502
13 Jan 2011 08:40:58 PM: surprise surprise