Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12549 Someone from QLD thinks vodafone is flood-level fail at 13 Jan 2011 10:39:07 PM
i am up to my eyeballs with frustration over various issues throughout my contract, last week lodged a complaint with the TIO, but in brisbane at the moment with the flooding, i assumed network congestion would be an issue. I completely lost all signal yesterday morning, and without electricity (which meant modem couldn't work), i couldn't tether or contact anyone. I'm just so lucky i am staying with a friend who is on Telstra. almost 48 hours later i STILL don't have network coverage. and i have been in 3 suburbs today and restarted my phone. still nothing. i feel nothing but loathing towards this telco.
14 Jan 2011 05:14:49 AM: Handset might be water damaged. The network is up. I have friends successfully contacting me from Brissy last night.
14 Jan 2011 03:13:20 PM: I too am in the Brisbane area - Logan area and I have had no coverage for the past 2 days. Thought it was to do with floods but vodafone are not reporting any issues for Queensland. I too have been in several suburbs over the past couple of days and no success anywhere. I know of others experiencing the same issue - so don't think it is water damage.