Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12562 Someone from NSW thinks vodafone is Pathetically at 14 Jan 2011 05:20:28 AM
Been with Vodafone 2 1/2 years. Last year they upgraded my plan to unlimited and said i would get the new iphone (3 months late). I kept getting random charges on my bill and took them 4 months to finally sort out and they still blamed me for getting on the wrong plan even though they promised me i was on the unlimited.
to top it off even when i have full reception my phone wont call. it drops out constantly. and the worst of it is internet. it just doesnt work, its slow, theres no point calling vodafone it takes hours to get through to an idiot in india reading prompts off the screen.
I cant wait maybe 12 months or so I can finally give them the arse and switch to a real provider!
to top it off even when i have full reception my phone wont call. it drops out constantly. and the worst of it is internet. it just doesnt work, its slow, theres no point calling vodafone it takes hours to get through to an idiot in india reading prompts off the screen.
I cant wait maybe 12 months or so I can finally give them the arse and switch to a real provider!
14 Jan 2011 10:18:32 AM: you can switch now. i would use the lateness of your handset, bad customer setivce experience, bad reception and wrong billing as excuses to get out of your contract otherwise tell them you're going to the TIO and if they refuse actually go to the TIO. worked perfectly for me and now i'm just on this sit helping people that want OUT!