26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12577 Someone from NSW thinks vodafone is 85% at 14 Jan 2011 08:08:47 AM
I have been with Vodafone for 5 years and have to complain about at least every other bill. Most recently they cut me off while overseas with no warning and are claiming I have a $1300 bill! They cut me off at $800 and since then my bill has increased another $500 without me being able to use my phone. I have called. And called. And emailed. But I can't even call 1555 from my phone as they have it barred. Before then I had drop out problems, very little reception in my house, but anyone with a different network has full coverage.
Not Happy Vodafone, not happy.
14 Jan 2011 08:20:42 AM: thats what happens to me, if i have some friends over i sit there with zero coverage and cant make calls or text when my friends on optus and telstra have full bars. its so frustrating.