Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12595 Someone from ACT thinks vodafone is Success! at 14 Jan 2011 10:28:40 AM
Vodafone coverage and network performance is excellent inside the Vodafone store in the Canberra Centre. I will just walk there to use my phone everytime I need to make a call or connect to the Internet. Problem solved.
14 Jan 2011 11:33:31 AM: That should've been a crucial requirement stated on all Vodafone products: "Only use our products at our stores for guaranteed calling and networking capabilities. Please go to the nearest store and stay there."
14 Jan 2011 11:43:36 AM: hahahah. good idea, there is a vodaphone store about 10 shops down from where i work (i cant get much reception at work, sometimes can text but if i want internet im better off walking to the ones u put $2 in) maybe ill try it in the store next time i walk past and see what happens.