Vodafail.com - Looks like Vodafail to me.

26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local

Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Vodafail Submits Report to ACCAN, ACCC and ACMA

I apologise for this ad but since Vodafone is still struggling and you're still visiting this site, I need to pay for hosting somehow.

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12597 Someone from SA thinks vodafone is Hate the Lara!! at 14 Jan 2011 10:36:18 AM

How many different numbers does one need to call, and how many times do the menu options need to change?! The flexi cap etc is somewhat 'confusing'and limmits your choices as to what you need. I made the choice to bail from Voda as soon as the company became headlines on the news. Vodaphone need to sack themselves for breaching all of the privacy Acts!

2 Feb 2011 11:02:33 PM: Sometimes change is for the better. What is 'confusing' about the flexi cap may I ask. Much of the Privacy Act 'breach' was actually incorrectly stated by the media. The actual issue was a staff member giving out a system password, not a product of hacking. The media were incorrect as credit card details were not available and the system could not be accessed from the general internet, only in store's with the program.

The systems were then changed to an incredibly high amount of privacy almost immediately. What more do you want? Telstra run on the EXACT same system so the exact same thing could have happened to them if their staff went around givign out passwords.