Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12626 Someone from NSW thinks vodafone is Significant at 14 Jan 2011 01:24:37 PM
Today i sat in Australia Square, Sydney CBD, and made ten call attempts to four different numbers. For each number I was unable to even initiate the call before it failed connection. My iphone is working fine and i had full signal. One three occasions when I successfully connected, the call dropped and i had to recall.
Over the last two weeks I've been in Lismore NSW, a major regional city which in the past had good coverage. For most of the time in Lismore and surrounds I was unable to actually connect to the network or stay connected - a significant deterioration over previous visits to the area.
Over the last two weeks I've been in Lismore NSW, a major regional city which in the past had good coverage. For most of the time in Lismore and surrounds I was unable to actually connect to the network or stay connected - a significant deterioration over previous visits to the area.