26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1263 Someone from ACT thinks vodafone is Are you serious? at 20 Dec 2010 09:04:12 PM
To the recent posters from Tassie, it is great that you are all getting great reception. There is obviously a problem that seems to be hitting NSW, ACT and parts of Queensland the hardest. I think calling people moronic because they expect a phone and internet service provider to honor their side of the contract is a bit short sighted.

Say you are in a car accident, or your kid is having an asthma attack while you are at a park and you are having the same issues experienced in this post. If you couldn't phone for help I bet you're attitude would change considerably.

Just keep in mind that people are frustrated with their service from Vodafone at the moment (and yes, it is actually a problem - a simple Google search would show that Vodafone is under investigation from the ACCC).