Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12634 Someone from QLD thinks vodafone is VERY FAIL at 14 Jan 2011 02:22:34 PM
After transferring the title of my mums mobile to my name, fought with vodafone for MONTHS n MONTHS to transfer $150.00 of money i'd paid previously onto my mums account to my account. they stuffed me around n around n around, told me 7 times they'd sent a cheque out, told me 12 times they money was being put into my bank account, still NOTHING... finally reamed them soo hard i got my money back and a new phone but now the coverage is worse than ever, texts are delays, apparently my phone is switched off all the time so people get my voicemail, when a text goes thru, it sends once off my phone but ther person i sent it to is receiving it multiple times... i want out of vodafone but they dont listen. i have 2 young kids and cant afford for vodafone to keep stuffing up!!