Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12648 Someone from NSW thinks vodafone is Epic Fail at 14 Jan 2011 04:36:22 PM
I have been through 3 phones on my first sim thinking it was just the phone responsible for my poor reception and sudden drop outs. I also would send text messages but would not get a reply until ages later despite full coverage. My phone would also completely ignore incoming calls! I am now on my 6th phone and 4th vodafone sim card and am still encountering the same problem. I have since joined optus. I have had problems activating my sim cards but was persistant enough to finally make my phone work. It has MUCH better coverage and I can actually use my phone for what it was intended for! Vodafone claims to have coverage for 99% of Australia, Its funny how I am always in the 1% of Australia that doesn't....