26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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12668 Someone from QLD thinks vodafone is failed when I needed it the most at 14 Jan 2011 07:34:29 PM
When my employer can't get someone on their mobile the first question they ask is "Are you with Vodaphoney?"

The absolute worse thing is when there is an impending natural disaster (Brisbane Flood) and your mobile phone goes from the usual PATHETIC coverage to ZERO, NADA "Due to congestion your call can't be connected", immediate hang up.

Is my WIFE alright? I wouldn't find out until she got home through pouring rain and flooded roads. I was beside myself with worry.

There needs to be a law that sets massive punitive measures on large businesses taking on business that they can not possibly service. Yeah, I'm talking to you as well Virgin Pacific