26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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12690 Someone from QLD thinks vodafone is "suppose to connect me straight away to the correct department" at 15 Jan 2011 09:09:26 AM
Been on hold for over 10 minutes. Want to Log in to My Vodafone but it says my username has been disabled. Nothing has changed since last time I logged in a few days ago (it can't be flood related!). I also want to find out when my contract finishes and how much it will cost me. While I am with Vodafone I will continue to post my painfull experience with Vodafone. Vodafone never again.
16 Jan 2011 06:16:58 AM: 10 minutes are you serious, there's people on hold for hours you fool, there is every reason it could be flood related, if any of there system servers are in Brisbane, then yes they wouldn't have power or be working, why is it everyone feels here that Vodafone are somehow exempt from floods?

its just selfish and self centred!