Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12744 Someone from NSW thinks vodafone is all over problems at 16 Jan 2011 09:22:14 AM
Where do I start drop out of calls no reception and sms messages arrive up to a week later. I have just signed up to vodafone in December 2010. And have had issues with my phone since day one I am disabled so need to have a phone to be reached at all times and now I have to wait till 2012 before I can get a better phone provider cause I cant afford to break my crontact
17 Jan 2011 06:08:05 AM: Ring the ombudsman , explain your situation, they will direct you .I broke our contract after 5 days ,it was either that or go broke,Vodafone could not deliver their end of the contract,the evidence of incompetence and deception would last 5 minutes in court. I encourage everyone to LEAVE.