Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12754 Someone from WA thinks vodafone is 100% at 16 Jan 2011 01:06:25 PM
STUPID VODAFONE i dont have reception and you could not care less THERE IS NOTHING WRONG WITH MY SIM CARD stop making excuses for your lack of service and shit network. no i dont want a new sim, there is nothing wrong with my phone so fix the bloody problem or allow me to cancel without paying a 500$ cancellation fee its fu*cking ridiculous. AND STOP PUTTING ME ON HOLD FOR more than 2 hours at a time. OH and you think after waiting that long i would be able to speak to someone that understands propper english or even speaks it. NOT MY PROBLEM IF YOUR PHONES ARE TOO BUSY OF PEOPLE with prolems from your shit service.
my vodafone experience
*1 hour wait
explain my problem or shit service
told its my sim card or perfectly fine phone
told to hold
*25 minutes later
sorry there are too many important calls right now i will need to call you back later
then hung up on
I HATE YOU VODAFONE :@
my vodafone experience
*1 hour wait
explain my problem or shit service
told its my sim card or perfectly fine phone
told to hold
*25 minutes later
sorry there are too many important calls right now i will need to call you back later
then hung up on
I HATE YOU VODAFONE :@
16 Jan 2011 01:10:32 PM: When in doubt, give the TIO a shout. They should be able to assist you out of your contract penalty free. Check out the 'how to complain' link at the top of the page.