Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1276 Someone from NSW thinks vodafone is Veryfail at 21 Dec 2010 04:36:12 AM
I'm suffering like the rest same hassles as the above .I am a loyal person and I am trying to ride it out ,Been with them since day 1 .I travel a lot and what I dont get is there service works unreal overseas but is so useless here.A lot of times I get abused by people for cutting them off when it's the drop outs causing teh hassle.The killer for me was I spent 3 weeks ago 3 days and at least 2 hours each day with Vodafone trying to repair my email connection from Optus to Vodafone only for them to admit 3 days later that their is a service problem between the two of them - My email on phone is still not working.
I can say one thing truly that if I pulled out every bill for the last 3 years Vodafone will owe me half the money in recalls I have made in drop outs.
So why not a class action law suit ? I am certain Vodafone owe me about $4000.00 in recalls and redials the last couple of years.
How about a class action Law suit?
I can say one thing truly that if I pulled out every bill for the last 3 years Vodafone will owe me half the money in recalls I have made in drop outs.
So why not a class action law suit ? I am certain Vodafone owe me about $4000.00 in recalls and redials the last couple of years.
How about a class action Law suit?