Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12823 Someone from NSW thinks vodafone is 3months free access at 17 Jan 2011 01:07:28 PM
just spend another hour on the phone with vodafone (second time i've spoken to them)... couldn't get out of my contract without having to pay $600 plus still left....but i did manage to get 3 months off from paying my vodafail bills... which for a uni student works out well... yell, yell, yell a little louder and yell again for good measure. the louder, more forceful you are, the more likely you are to get free stuff...just don't be rude. also they seem to respond a lot faster when you start referencing the law suit and contacting the ombudsman to complain about there services....
17 Jan 2011 05:51:53 PM: at least you are gettign somewher with them, a friend of mine had vodafone pay her bills for 3 months as well but after the 3 months had ended she now has endless problems