I'm another disgruntled customer putting up with almost no signal and slow data speeds. I'm in the process of leaving Vodafone, which we all should do, should we have these pathetic problems for weeks unfixed. The TIO will need to help us get out of Vodafone's illegal contracts. - @ Vodafail.com/mod: As suggestive feedback for extra useful statistics on Vodafail.com, I think there should be a rating bar of 0-100%, in a section known as 'Rate Your Pain', on this site so we can rate how angry or upset we are. That section should include check boxes for if we are still angry and if the problem remains unresolved. It should also include a dropdown box for choosing how long we have been having this pain (days, months, weeks, etc) and how long it took us to cancel our contracts, accounts, etc. A rudenessmeter may be necessary for us to rate how rude Vodafone has been depending on the situation. The 'On Hold Again?' section should include a dropdown box for us to choose the number of times the call centre has cut us off per day, the number of times our calls dropped per day when we call other people, the speed rate we are currently experiencing for 3G (0-1500+ Kbits per sec, for 3G anything below 300 Kbits per sec or about 38 KBytes per sec is just pathetic), and a textbox for us to briefly note the lame responses the call centre employees give us (for eg. 'We have technicians at the site and the network issues will be fixed by the end of this week.' These comments can be placed into categorised list, like the topic categories in Share Your Pain. It would be amusing to see which responses are most often heard from the call centres daily). A voluntary textbox for noting down the suburb where the customers are currently experiencing network issues may be necessary for further informative feedback, so we can see where the problems are and perhaps avoid those areas. A lyingmeter may be necessary for us to flag how many times the call centre or VHA staff lied based on us reporting their usual responses as is, in both the textbox for sharing call centre employee responses and the Share Your Pain section. All this may seem like we are doing an audit for Vodafone's network problems (which I strongly think Vodafone should be doing themselves), but if we actually provide enough information here, we can better inform eachother as well as other people about these issues. I believe the Share Your Pain is an excellent section for us to express our complaintful opinions and experiences of the Vodafone issues. The call centre is like a brick wall. At least here, there ARE Australian multicultural human species that can understand our problems. Cheers.