Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12850 Someone from NSW thinks vodafone is Ben-Hur sized fail at 17 Jan 2011 04:15:47 PM
I was a happy pre-paid Vodafone customer for five years, but two months on contract has me looking back wistfully on my days as a Telstra mobile customer.
I'm currently looking for work, and last week a manager at a prospective employer told me they'd been unable to get through to me on the phone or leave a message. "Incoming call restrictions" was the recorded message. A two-hour wait for the call centre was followed by a rapid denial that the message was possible. Has anyone else come across this problem?
I'm currently looking for work, and last week a manager at a prospective employer told me they'd been unable to get through to me on the phone or leave a message. "Incoming call restrictions" was the recorded message. A two-hour wait for the call centre was followed by a rapid denial that the message was possible. Has anyone else come across this problem?
7 May 2011 07:43:18 PM: I have had "incomming call restictions" on my Vodafone prepaid before. The prepaid balance was in credit, but Vodafone refused to accept that there was something wrong with their network. They said it was the phones settings, which is BS. No one could call me. Now I am with Amaysim.