26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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1286 Someone from VIC thinks vodafone is Bad in hospital area at 21 Dec 2010 06:27:10 AM
No-one mentions the link with Mobile 3 (my 'official' telco). I couldn't make any calls from the Women's Hospital/Melbourne University area in Carlton on a Sunday morning (19 December). In this area Sunday morning is quiet (no students and after the exams) so phoning should not be a problem. At the same time my brother was getting good wireless reception through another carrier (I called using his wireless and Skype) An hour later and two kilometres away I could finally make calls. 3 users have been suggesting service quality would go down with the merger with Vodafone. Well, they are right!
21 Dec 2010 03:08:43 PM: As above, the networks are still seperate. Blaming Voda for 3's network failings is again a misguided thought.
21 Dec 2010 06:18:31 PM: yes..the networks are separate, but they have only been concentrating (hardly succeeding) getting voda brand up to # 1. There is hardly any improvments being made on the 3 side as the push is to make sure VODA does not fail.