26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
12878 Someone from NSW thinks vodafone is You Tell Me at 17 Jan 2011 07:37:48 PM
I am actually with Optus, using an iPhone like most people, and having all the same problems people are describing on this page. The Optus staff, whilst helpful, tell me the iPhone is the problem, not their network, and referenced this website as something for me to look at so I understand lots of people have similar issues with the iPhone. I also spoke to someone from Telstra telling me their iPhone gives them grief non-stop as well. Can someone wo doesn't work for Apple confirm this for me?? I've read a few of the posts and it seems lots of people are iPhone users, it also seems to me like the massive issues stated on this site all started coming about after the release of the new iPhone, with no great issues prior to that. I understand Telstra also has a 850Mhz network, which is why their iPhone users have more stability, whereas the iPhone is crap on other network bands, is there any kind of chance people can post whether they're iPhone users or not with their comments, so maybe we can get to the bottom of this, and so I can figure out who to vent my frutration at... Any chance someone wants to make an Optusfail.com???
17 Jan 2011 07:44:39 PM: iPhone 4 and iPhone 3GS on the Telstra Next G network and it works flawlessly. Have friends with the iPhone 4 on the optus network and it works flawlessly. So either you have a faulty iPhone or you are actually using the vodafone network :/
17 Jan 2011 07:45:49 PM: i phones are nothing but trouble they belong on the bottom of the ocean they are the worst thing that apple brought out use it as a anchor or paper wieght
17 Jan 2011 07:48:19 PM: Bahahaha, funny iPhones and generally any smart phone fails on the Vodafone network. Yet they work great on other networks. Not sure what problem the original poster is having but check out the Optus and Telstra forums on Whirlpool, people are posting that their iPhones work great on their networks (just as all smart phones do).
17 Jan 2011 07:49:12 PM: The major problem is with the iPhones, 2 reasons
1- drop out contantly and are unable to switch between frequencies with any speed-however if you ask apple there is nothing wrong
2- I personally know of people who have contacted the tio simply because they got the iPhone 3GS last year on a 24 month contract and do not want to pay to get the iPhone 4 as they still have 1year left on 24month contract
18 Jan 2011 12:49:30 AM: I've had the 3GS and iPhone 4 with VF and nothing but problems and that same unlocked iPhone 4 works perfectly with Telstra.