Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12891 Someone from Somewhere else thinks vodafone is Horrible at 18 Jan 2011 12:30:52 AM
I am in the USA but my company has an office in the UK. One of our employees lost his phone and I called Vodafone to purchase a new Blackbeery, they told me to go to a Vodafone store to purchase one. I made them know I was calling from the USA and after going back and forth for nearly 20mins, I demanded to talk to a supervisor. They wouldn't let me and hanged up the phone on me. I called back again and they told me the only thing they can do for me is they can order the phone and it will take 2WEEKS for the employee to get. I told them they do not understand the phrase "time is money". This company is just a piece of shit "POS"
Levels, Boston-USA
Levels, Boston-USA