Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12934 Someone from NSW thinks vodafone is makes dealing with Telstra a walk in the park at 18 Jan 2011 02:45:03 PM
This company call Vodafone.
Well when you try to tell them you have a problem at the store, after waiting for a long time, the staff look at you as if they had never ever ever heard of anyone ever complaining about their network and billing issues, if this was in court, the judge would immediately condemn them for contempt of the law.
And when after you waited for hours for their call centre staff, and you try to explain to them the issues their network was causing, they sound surprised, treats you with condescension and belittled you as they have never ever ever heard of any problems with their perfect billing system and their perfect network.
Vodafone: Just about the only most perfect organisation in the world, ever.
what a load of bull shit Vodafone, get your act together or just quit this industry and get into making toilet paper instead.
Well when you try to tell them you have a problem at the store, after waiting for a long time, the staff look at you as if they had never ever ever heard of anyone ever complaining about their network and billing issues, if this was in court, the judge would immediately condemn them for contempt of the law.
And when after you waited for hours for their call centre staff, and you try to explain to them the issues their network was causing, they sound surprised, treats you with condescension and belittled you as they have never ever ever heard of any problems with their perfect billing system and their perfect network.
Vodafone: Just about the only most perfect organisation in the world, ever.
what a load of bull shit Vodafone, get your act together or just quit this industry and get into making toilet paper instead.
19 Jan 2011 03:13:15 PM: then ud have toilet paper that would not come with any sheets