Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
12962 Someone from ACT thinks vodafone is "I've 'ad enof ov them" (get it? "ad enof ov" is "Vodafone"!) at 18 Jan 2011 11:11:53 PM
Some concerns. Just wondering why some Vodafone staff have been posting here? Don't they know what this site is for? It's not a sympathy seeking site to post in. It's for angry customer complaints to vent their anger so they don't have to take it out on others. I've seen posts like 'don't abuse us in store' and 'be respectful'. Vodafone staff, can you PLEASE direct your concerns to Vodafone Australia. Don't direct it here, it will only make people do contrarily otherwise, particularly at this rate and point in time. If someone abuses you, it's against the law, so just go through the company procedures/policies and remove the abuser from the store where necessary. Call the police or security if necessary. Or close the store. As an employee of Vodafone, by law, you have OHS rights that should be entitled to you in your employment contract, so you deserve compensation from Vodafone should you be harmed by abuse, mentally and/or physically. Read your employment contracts carefully please, before you sign up to work for this highly deceptive business. With many consumers deceived, I can't help but wonder how many employees have been deceived or ignored at Vodafone Australia. Hope it explains this.
How would you feel if you were abused all day long online and in store for something you have zero control of?! I'm sure ultimately they are trying to do what is best for you, but it is the higher management that is making it difficult. They would NEVER have to call police or take it to HR if customers were just polite and respectful of fellow human beings as they should be