Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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12966 Someone from ACT thinks vodafone is Vodafone Software Fails at 19 Jan 2011 08:44:03 AM
Vodafone software is failing on my N8, they tamper with it way too much and you can never get the updates straight away to fix the bugs. If there are software issues with the phone, and you are on contract which means you will be paying your bills for a subsidised handset anyway, we should be allowed to debrand the phone and use the latest (untampered) software directly from nokia. I've heard Vodafone are the worst at phone software tampering.
Switching to a Nokia version of the software instead of the Vodafone one won't void your warranty so you can feel confident to update it yourself. Then in the future if you want the Vodafone software put back on so you can access things like Vodafone Live! the service centre team can do it for you, or you can follow the steps on the website. Hope that helps (former employee)