Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13006 Someone from VIC thinks vodafone is fail at 19 Jan 2011 04:57:31 PM
I have an N97, replaced once because of problems relating to the screen and charging issues. I'm now having problems with both of those issue plus my reception drops out, the light sensor refuses to switch the screen back on after calls, the phone freezes almost bi-weekly, and it will switch itself off with full battery and when turned back on has virtually none. I just need out of my contract, I refuse to pay the ridiculous cancellation fees, it's unbelievable how much they're asking for, I've heard stories from people I know finding ways to cancel the contract, what do I do?
19 Jan 2011 05:25:19 PM: Check out the how to complain link at the top of the page. The TIO will be able to assist you out of your contract :)