26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain


ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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13013 Someone from WA thinks vodafone is getting spam SMS's at 19 Jan 2011 08:54:42 PM
yeah my calls dont connect or come through sometimes, but my real concern is im getting spam SMS's from scammers saying ive won BILLIONS of dollars.

Bit strange how this has just happened after the release of the security breach?.....still currently on hold to see if it can be sorted.....
19 Jan 2011 09:10:59 PM: Update: well, they stated the number will be blocked and i shouldnt receive any more, but still uneasy about have random messages from an unknown sender. No garentee that i wont get more.
19 Jan 2011 09:21:43 PM: same here!!! i havnt had messages but ive had a few calls from spam callers. some random number keeps ringing me and when i looked it up on google it came up with that site that lists all the spam callers. also ive been getting a lot of 'no numbers'
20 Jan 2011 12:19:31 AM: Messages here-what is the url of that site,please?
20 Jan 2011 07:03:30 AM: http://whocallsme.com/