Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13038 Someone from QLD thinks vodafone is Fairly Epic Fail at 20 Jan 2011 02:41:31 PM
After moving from Albion Qld 4010 where I had fair VF reception (some patchy calls and data but rarely a dropout) I have now moved to Banyo Qld 4014. Here on my phone I get almost zero reception and MMS arive days late if at all. Data wise I can barely connect to the network with the wireless USB, let alone refresh a website.
I am in the 3rd biggest city in one of the world's most developed nations!! How can a carrier's signal and infrastructure be so terrible? I was with vodafone from 2001 - 2007 and had great service back then. I changed to 3 to get wireless data. No surprise once 3 (hutch) was taken over by VF things went downhill service wise. The move back to VF in 2010 was for larger data use. What a mistake!!
All round fail.
I am in the 3rd biggest city in one of the world's most developed nations!! How can a carrier's signal and infrastructure be so terrible? I was with vodafone from 2001 - 2007 and had great service back then. I changed to 3 to get wireless data. No surprise once 3 (hutch) was taken over by VF things went downhill service wise. The move back to VF in 2010 was for larger data use. What a mistake!!
All round fail.