Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13087 Someone from NSW thinks vodafone is Moving house solved problem at 21 Jan 2011 04:21:46 AM
After putting up with Vodafone for many years on a personal mobile always the latest of handsets including Nokia,Blackberry and Apple we have moved and it works fine in Harrington Park however near Mount Annan Botanical Gardens the service was so bad you had to stan in front or back yard to make a call.
That is a problem are and was reported to Vodafone on many occasions to no avail. It was so bad we had to install a landline. That are also has issues on internet connections with Unwired and Virgin Broadband. Optus barely works in that area however Telstra worked perfectly, Glad though that the company picked up the bill for that phone.
Other poor reception areas Voyager Point near Liverpool on Heathcote Road but Optus has issues there also.
That is a problem are and was reported to Vodafone on many occasions to no avail. It was so bad we had to install a landline. That are also has issues on internet connections with Unwired and Virgin Broadband. Optus barely works in that area however Telstra worked perfectly, Glad though that the company picked up the bill for that phone.
Other poor reception areas Voyager Point near Liverpool on Heathcote Road but Optus has issues there also.