Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13088 Someone from NSW thinks vodafone is Massive FAIL at 21 Jan 2011 04:23:17 AM
I tried to cancel a contract with them and when I did I was charged an exit fee of $320 but not told this untill after the cancellation had gone through. once the number and account was cancelled I was told it was due to the handset not being fully paid and so agreed to pay seeing as i had no information to check as all the paper trail was online with stupid electronic billing and direct debit. once paid I was fronted again by vodafone for not paying the bill so tracked down the payment and after weeks of phone calls a a list of useless names they had dropped it only to find out months latter that i was on the hit list of a debt collector and I tried to prove that I had paid it but they wanted nothing to do with it and said to take it to court or payup and they were willing to ring repeatedly. As i was also going for a morgage at this stage I didn't want bad creadit rating and paid it. Luckly what do you know I got the morgage just before a black mark appares on my creadit rating.
VODAFONE SUX BIG TIME
VODAFONE SUX BIG TIME