Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13097 Someone from NSW thinks vodafone is customer service at 21 Jan 2011 04:49:01 AM
I was with vodafone a couple of years ago, in 2008. I separated from my partner and was outside..I couldnt pay my bill, and in the past was paying always in advance. They cut my access payments over the internet,sent letters at my ex adress(she never gived them to me) and to finish, they destroyed my good record at VEDA ADVANTAGE. Since that, i couldnt made any credits. It poluted my life as recent as in 2010 when i tryed to purchase a car at Toyota.I had to pay vodafone the bill,$500 . They didnt contacted veda and i had to chase for hours for it..I ended up so frustrated that i didnt purchased the car..Also, i am a foreigner, and their accent is so poor that it doesnt make sense to call them,if only to get more frustrated than ever..
vodafone should compensate me for the damages they done to me,the lies they told me, the pain added to my divorce..the car i couldnt buy because of the record at Veda. Again,Vodafone, thank you for taking yoiur customer for idiots,thank you for ripping my life appart at a time when i didnt needed it. You made millions of profits and you still find ways to destroy the life of your consumers.. shame on you and all your collaborators from india..
vodafone should compensate me for the damages they done to me,the lies they told me, the pain added to my divorce..the car i couldnt buy because of the record at Veda. Again,Vodafone, thank you for taking yoiur customer for idiots,thank you for ripping my life appart at a time when i didnt needed it. You made millions of profits and you still find ways to destroy the life of your consumers.. shame on you and all your collaborators from india..