Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13151 Someone from NSW thinks vodafone is Extremely at 21 Jan 2011 06:04:51 AM
I have a phone that turns itself off, calls constantly drop out and some messages take over 12hrs to get to me. I went into the local dealer to have my phone repaired and I was told that because he had no loan phones, I would have to be without a phone, but I need it 24hrs for business, so that wasnt an option. I said I wanted to upgrade to a better phone, but he said I couldnt because I have a contract with them for the current phone I have. I now have to wait around 18 more painful months for the contract to finish before I can change to a much better phone company. There are even DAYS when the network goes down and when you call all you are told is pretty much, bad luck. I would never never never tell anyone to deal with Vodafone. Cant wait until I dont have to.