Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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13183 Someone from NSW thinks vodafone is No reception at 21 Jan 2011 06:35:43 AM
I had been a Vodafone pre paid customer for years. Then when i got married then need roaming on my phone and was advised that I had to sign up to a contract to do this. The day i signed up to the contract I have had nothing but problems... The roaming didn't not work in Tassie. And the train station I had been using for the last 10 years all of a sudden i could not make or receive calls or message yet my phone should full reception. Rang Vodafone and was told that there wasn't any service outages in the area... Then was stupidly told that I should go back to the train station and ring them from there on my mobile so they could look into... aaaahhhh the is NO RECEPTION....
If I wasn't locked into a contract I would be out of there
If I wasn't locked into a contract I would be out of there