Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
1320 Someone from VIC thinks vodafone is not VHA at 21 Dec 2010 10:53:33 AM
I'd like to point out that a lot of this dissatisfaction comes as a result of the merger with Hutchison or "3". Vodafone Hutchison Australia does not compare to the global Vodafone brand and is a real disappointment for the owners in the UK. I think they made a mistake in allowing the Hutchison leadership and culture to takeover the new VHA. A lot of good people were pushed aside and now the company is run by cowboys (and cowgirls is suppose). I wouldn't buy a newspaper from them let alone giving them my credit card details, banking details, calling history, and all that going to offshore call centres. We sell ourselves (and our privacy) too cheaply when we fall for the free phone and airtime promises that bring some of us back into VHA.