Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
13237 Someone from ACT thinks vodafone is Terrible at 21 Jan 2011 07:08:49 AM
I am a 3 customer...which any person know in Australia that 3 is owned by Vodafone. And the 3 service is going the Vodafone way.
I have a wireless broadband connection for 2 years now. Since I have recently got a ADSL internet connection, I wanted to cancell my old wireless 3 setup...but unfortunately there is no answer when I call 3 Care.
Reasons which they give like handset or SIM malfunction are all garbage.
I have been paying for a service which I do not use and do not want either.
I want to cancel it but 3 doesnt seem to be interested. I want my money back !!!! I'm planning to round up a few mates who are going through the same experiance and file a legal suit demanding compensation.
I have a wireless broadband connection for 2 years now. Since I have recently got a ADSL internet connection, I wanted to cancell my old wireless 3 setup...but unfortunately there is no answer when I call 3 Care.
Reasons which they give like handset or SIM malfunction are all garbage.
I have been paying for a service which I do not use and do not want either.
I want to cancel it but 3 doesnt seem to be interested. I want my money back !!!! I'm planning to round up a few mates who are going through the same experiance and file a legal suit demanding compensation.
21 Jan 2011 07:19:33 AM: Unfortunatly you did sign a contract for this service, Probably a 24 month contract, you may be able to get out of it but if you are not using it due to the fact of getting ADSL then you will be unlickly to get your money back. If however you are out of contract on this i suggest you go into a store and stay there while the staff get this cancelled for you.