Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1325 Someone from NSW thinks vodafone is Failocalypse at 21 Dec 2010 11:16:05 AM
Been with Vodafone since 2006 and all was peachy up 'til 3 months ago.
Now, 3GS internet reception thingo on my iPhone 3GS drops out regularly (3/5 attempts) as I go to browse the web, despite having full reception (for both telephone and internet) seconds before.
Also, it will show I have 3GS but pages will not load or will load at glacial pace. They charge me for this, of course.
I'm trying to get out of my contract with them. I'm paying for a service they're not delivering and whenever I ring their 1300 number I A) have to hold for long (+20min) blocks and then B) get the complete runaround from some nonce who doesn't listen to what I'm telling them, regarding having the 3GS drop out RANDOMLY. Of course it shows up on your phone reception map that there's perfect reception in those areas - it says it on my phone, too right up to the point I go to try and use the Internet!!
This is on top of lately getting SMS messages hours/days late, dropping out of phone reception randomly (needing to be reset - although that could be an iphone fault).
I can't wait to ditch this iphone and this dud of a telco!
Now, 3GS internet reception thingo on my iPhone 3GS drops out regularly (3/5 attempts) as I go to browse the web, despite having full reception (for both telephone and internet) seconds before.
Also, it will show I have 3GS but pages will not load or will load at glacial pace. They charge me for this, of course.
I'm trying to get out of my contract with them. I'm paying for a service they're not delivering and whenever I ring their 1300 number I A) have to hold for long (+20min) blocks and then B) get the complete runaround from some nonce who doesn't listen to what I'm telling them, regarding having the 3GS drop out RANDOMLY. Of course it shows up on your phone reception map that there's perfect reception in those areas - it says it on my phone, too right up to the point I go to try and use the Internet!!
This is on top of lately getting SMS messages hours/days late, dropping out of phone reception randomly (needing to be reset - although that could be an iphone fault).
I can't wait to ditch this iphone and this dud of a telco!
21 Dec 2010 02:52:34 PM: I don't care. I want the one with the biggest GBs