Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
1328 Someone from ACT thinks vodafone is yeaa at 21 Dec 2010 11:23:02 AM
this message for you fucken user, why dont u jumb into other tlco and experiencing regarding ur mobile then u understand what telco look like, go to optus/virgin or so called telco all got same things to oparate their companey like this its not fish market. yes service is bad couple of weeks doestnt meen they pack-up there business from australia they trying to resolved issues like others so wait or fuck-off
Accept that the network will have outages: Consider a landline as a secondary point of contact. Socialise that number to your friends and customers as an alternative contact when you can't be reached on your mobile.
Some problems need to be fixed and that means talking to someone. If you're on hold for a length of time consider calling first thing in the morning 8.30am or so. You'll be first in the queue.
Don't commit to a contract at all. Buy your phone outright. Choose a month to month solution. If you don't feel you're being looked after you can change provider easily!
This is what personal responsibility looks like.
Why do Vodafail advertise/sell plans if they are unable to keep their side of the contract??
The remainder of your posts have more holes than a sieve.
I have grown a pair----------you need to.
What a complete muppet for Vodaho you are loser..
THIS IS VODAHOS FAULT, NOT THEIR CUSTOMERS..
TYPICAL VODAHO BS